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Get benefits of SAP for the public sector in Dubai

The public sector (also called the state sector) is the part of the economy composed of both public services and public enterprises.

Public sectors include public goods and governmental services such as the military, law enforcement, infrastructure (public roads, bridges, tunnels, water supply, sewers, electrical grids, telecommunications, etc.), public transit, public education, along with health care and those working for the government itself, such as elected officials. The public sector might provide services that a non-payer cannot be excluded from (such as street lighting), services which benefit all of society rather than just the individual who uses the service.[1] Public enterprises, or state-owned enterprises, are self-financing commercial enterprises that are under public ownership which provide various private goods and services for sale and usually operate on a commercial basis.

Organizations that are not part of the public sector are either a part of the private sector or voluntary sector. The private sector is composed of the economic sectors that are intended to earn a profit for the owners of the enterprise. The voluntary, civic or social sector concerns a diverse array of non-profit organizations emphasizing civil society.

The public sector faces many challenges: globalization, budget cutbacks and increased needs. Government agencies are looking to reduce costs and maximize value from investments through technology-led innovations. We leverage our proven global capabilities to positively impact our public sector clients and improve the services they offer their citizens.

Now more than ever, public service organizations must balance stability with speed to meet citizens’ needs. Facing limited resources, compressed timelines and unprecedented challenges, leaders must embrace new ways of working to deliver on their missions.

We bring together people and technology to transform bold visions into meaningful action. Enabling you to leverage your resources to support pragmatic solutions, scale technologies at speed, and build personalized and frictionless experiences that increase trust in government.

By unleashing innovative potential across your organization, we’ll help deliver tangible value for your constituents. Rethinking approaches and retooling services in record time to drive unparalleled outcomes. Helping you balance the global with the local, and the community with the individual, to affect real change.

Lead with impact to make the most of every opportunity.

Bringing New Thinking to Solve Public Sector Challenges

Digital offers Governments the opportunity to reorganize and rethink the way services are delivered. We draw on our global community of Public Sector experts and our Applied Innovation Exchange – a unique ecosystem of start-ups, accelerators, incubators, strategic technology and business partners – to help customers to introduce new approaches and ideas to service delivery.

Create an engaging and empowering environment across every aspect of governance Arch Public Sector practice provides governments the means to engage citizens, government agencies, businesses and NGOs and deliver services to them in a cost effective manner. We use our wide partnerships to simplify digital technology (core infrastructure and applications) to create innovative e-governance models. Governments across the world have deployed our expertise in areas such as public safety, transport, smart cities and digital governance for efficiency and scalable services.

Around the world, all levels of government and public sector organizations are facing pressures from financial crises to constituent upheaval to rapidly urbanizing populations. How they choose to address these challenges impacts every part of a country’s economy. Arch’s Global Government & Public Sector practice works to deliver meaningful results through a deep understanding of the issues, an intimate appreciation of how the public sector works, and global and local insight into the cultural, social and political environment.

Arch Government & Public Sector professionals, many of whom have held senior public sector roles, consistently strive to combine their practical, hands-on local experience with insight from our global network to help our clients implement transformational strategies, economically, efficiently and effectively.

To better support our public sector clients, we have created dedicated networks within Government that bring together deep experience and knowledge in specific areas of government business:

  • Defense
  • Education
  • Human & Social Services
  • Public Sector Transport


Whether looking to improve operational efficiency or drive more value from existing infrastructure or manage challenges associated with delivering better services for less, Arch’s local teams bring an innovative but practical approach to problem solving that reflects their keen understanding of the public sector operating environment and relevant private sector insights to achieve sustainable results.