Service Cloud
We provide comprehensive, 360° SAP services globally.
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We provide comprehensive, 360° SAP services globally.
Strengthening customer relations through digitalized end-to-end service processes. Completely re-focus your customer service with SAP Service Cloud. Introduce your customers to a consistent experience across all channels, allow your service employees easy access to comprehensive, contextual information – even on a mobile basis – and give your service managers real-time insights into the service of your call Centre and sales force.
SAP Service Cloud Offers You:
- Guaranteed compliance with the latest data protection guidelines.
- Contextual information management.
- Collaboration and knowledge management.
- Mobility and maximum usability.
- Self-Service portals.
- Comprehensive analysis and report functionalities.
- Comfortable solution connection to the central SAP backend.
Your added value:
- Excellent customer relations and thus satisfied customers.
- Lower processing times and costs.
- Motivated employees.
- Optimized/higher solution rates.
- Efficient turnover and cost plan.
- Additional cross-selling and upselling opportunities.
